Introducing 5 Star MD

JB Communications is a recognized leader in medical marketing. With more than 30 years of experience, JB Communications has developed a unique, affordable and proven online marketing program. 5 Star MD is a unique online program designed to benefit your medical practice in ways you never thought possible.

“We are thrilled to be able to expand our most successful physician image management program and offer it to more physicians in the North Bay area,” says John Beilharz of JB Communications.  “The impact of this program to our clients is significant. By the fact that 5 Star MD generates a stream of verified patient reviews that is posted directly to physician profiles on their own website, potential new patients get the best impression immediately. Converting website visitors to new patients is almost effortless under this new program.”

Why FIVE STAR MD

Most consumers begin their physician search online, specifically using the Google search engine. 67% of patients say the star reputation of a doctor matters to them when choosing a new health provider. As a physician, if you are not appearing at the top of searches, and if you don’t have a 4–5 star rating you most likely will be passed over for someone with a higher ranking.

Five Star MD helps to prepare your online presence for that prospective patients’ visit from the digital world.

Bring in New Patients

Attract more patients to your practice

Higher Search Results

Watch as your practice and physicians go to the top of search pages.

Higher Ratings

The Five Star MD multifaceted program helps raise and consistently manage your overall ratings on third party, online patient review sites. i.e. Google, Healthgrades, Yelp, etc.

Patient Feedback

Gives patients the opportunity to rate their own experience with their physician.

Resolution Management

Provides an outlet for patients to air grievances directly with the practice, helping to defuse the tendency to use third-party sites, such as Yelp, Google, healthgrades to write a poor review. Issues that require intervention are sent by email to the office in real-time for immediate resolution.

Provides Areas for Improvement

Accurately targets operational issues, providing opportunities for growth in your practice.

Improves Relationships

Provides opportunities for physicians to acquire better communication skills to enhance the physician-patient experience.

Online Business Accuracy

Five Star MD interfaces directly with Google to ensure your practice information is accurate across platforms.

Image Management

Five Star MD has total control over your ratings online. We only post 4 and 5-star ratings on your Five-Star MD site. This means hundreds of positive reviews
from verified patients are visible online for public review. The negative reviews go to office management for follow-up.

Targets Operational Issues

Monthly reports provide an overview of progress with individual physicians, the group practice and accurately targets the main operational issues.

“5 Star MD is an invaluable tool for our client physicians who employ it in their practice. Capturing new clients has never been easier, and I look forward to bringing this program to more healthcare providers in the Sonoma County region.” ~John Beilharz

One program, many benefits.

Five Star MD offers reputation management, patient surveys, cultivates positive verified reviews that share to third-party platforms, optimizes Google search,
provides new website content monthly (patient feedback) and ensures accurate business listings on Google’s Knowledge Panel for desktop and mobile search. All for one fixed monthly fee per physician.

Getting Started with Five Star MD

This is the easy part! We do all the hard work. Your staff simply provides Five Star MD with the patient email addresses (HIPAA complaint without PHI) for monthly visits by physician and we will do the rest. Give us a call (707) 495-3606 or email today and we will be happy to provide more information about our Five Star MD program.