JB Communications is a recognized leader in medical marketing. With more than 30 years of experience, JB Communications has developed a unique, affordable and proven online marketing program. This unique online program is designed to benefit your medical practice in ways you never thought possible.

Why FIVE STAR MD

Most consumers begin their physician search online, specifically using the Google search engine. 67% of patients say the star reputation of a doctor matters to them when choosing a new health provider. As a physician, if you are not appearing at the top of searches, and if you don’t have a top rating you will be passed over for someone with a higher ranking. Five Star MD helps prepare your online presence for prospective patients.

Five Star MD helps to prepare your online presence for that prospective patients’ visit from the digital world.

“Physician ratings sites are a sore topic for most doctors,” says John Beilharz of JB Communications. “In a profession where accountability is everything, it’s understandable that ratings on a third party online review site can be very disconcerting. There are a lot of third-party review sites out there, rating doctors these days, and doctors have very little control over bogus comments and unfair ratings. The best defense is to generate verified patient reviews right on your own website, as 5 Star MD does, day in and day out.”

One program, many benefits.

Five Star MD offers reputation management, patient surveys, cultivates positive verified reviews that share to third-party platforms, optimizes Google search, provides new website content monthly (patient feedback) and ensures accurate business listings on Google’s Knowledge Panel for desktop and mobile search. All for one fixed monthly fee per physician.

Getting Started with Five Star MD

This is the easy part! We do all the hard work. Your staff simply provides Five Star MD with the patient email addresses (HIPAA complaint without PHI) for monthly visits by physician and we will do the rest. Give us a call (707) 495-3606 or email today and we will be happy to provide more information about our Five Star MD program.

Nearly 93% of all physician searches start on Google. Nine out of ten consumers will trust online star reviews as much as personal recommendations.

The many advantages of 5 Star MD

Brings in New Patients

Attract more patients to your practice

Higher Search Results

Watch as your practice and physicians go to the top of search pages.

Higher Ratings

The Five Star MD multifaceted program helps raise and consistently manage your overall ratings on third party, online patient review sites. i.e. Google, Healthgrades, Yelp, etc.

Patient Feedback

Gives patients the opportunity to rate their own experience with their physician.

Resolution Management

• Provides an outlet for patients to air grievances directly with the practice, helping to defuse the tendency to use third-party sites, such as Yelp, Google, Healthgrades for negative feedback. Issues that require intervention are sent by email to the office in real-time for immediate resolution.

Provides Areas for Improvement

• Accurately targets operational issues, providing opportunities for improvement in your practice.

Improves Relationships

• Provides opportunities for physicians to improve communication skills to enhance the physician-patient experience.

Online Business Listing Accuracy

• Five Star MD interfaces directly with Google to ensure your practice information is accurate across platforms.

Image Management

• Five Star MD has total control over your ratings online. We only post 4 and 5-star ratings on your Five-Star MD site. This means hundreds of positive reviews
from verified patients are visible online. Negative reviews go to office management for follow-up.

Targets Operational Issues

• Monthly reports provide an overview of progress with individual physicians, the group practice and accurately targets operational issues.

Call Now: (707) 495-3606

For the online health of your practice.